Staff Directory

The Families Especial Staff Directory is designed to help you quickly connect with the appropriate staff member for program support, administrative assistance, or general inquiries. This directory ensures that families, partners, and community members can easily find the right point of contact without confusion or delay.

In the Families Especial Staff Directory, you will find contact information for our team serving families across South Texas and South Central Texas, including border and surrounding communities. Our staff works together to deliver responsive support, coordination, and access to essential services for families and partner organizations.

If you are unsure who to contact, please reach out to our main administrative line, and your request will be directed to the appropriate department or staff member.

Administrative Staff

Andrea Saxon
Cofounder and Executive Director
asaxon@familiesespecial.org
830-816-2266
Melissa Rodriguez
Licensed Administrator
mrodriguez@familiesespecial.org
830-388-8673
Anna Lisa Bugarin
Region 8 Program Director
abugarin@familiesespecial.org
830-470-5364
Maria (Lupita) Sanchez
Region 11 Program Director
msanchez@familiesespecial.org
956-579-4449
Mimi Cisneros
Assessment Admission Coordinator
mcisneros@familiesespecial.org
210-362-0604
Melissa Garza
Treatment Director / Quality Assurance
mgarza@familiesespecial.org
956-552-4513
Estebanie (Ebbie) Tovias
Foster Home Developer / Adoption Supervisor
etovias@familiesespecial.org
210-685-1171

Case Management

Theresa Garza
Boerne Case Manager
tgarza@familiesespecial.org
832-605-5533
Esther De La Cerda
Boerne Case Manager
edelacerda@familiesespecial.org
210-846-6708
Belinda Martinez
Brownsville Case Manager
bmartinez@familiesespecial.org
210-875-8548
Lucero Puente
Brownsville Case Manager
lpuente@familiesespecial.org
830-470-5154
Melissa Garza
Laredo Case Manager
mgarza@familiesespecial.org
956-552-4513

After-Hours Placements

Region 8 and 11 Referrals
Mimi Cisneros

Emergency and On-Call

Region 8 Information
Please contact 830-816-2266 for the name and number of on-call staff

Region 11 Information
Please contact 956-541-1122 for the name and number of on-call staff