Meet
our team.
The Families Especial Staff Directory is designed to help you quickly connect with the appropriate staff member for program support, administrative assistance, or general inquiries. This directory ensures that families, partners, and community members can easily find the right point of contact without confusion or delay.In the Families Especial Staff Directory, you will find contact information for our team serving families across South Texas and South Central Texas, including border and surrounding communities. Our staff works together to deliver responsive support, coordination, and access to essential services for families and partner organizations.If you are unsure who to contact, please reach out to our main administrative line, and your request will be directed to the appropriate department or staff member.
Administrative Staff
Melissa Rodriguez
Licensed Administrator
Anna Lisa Bugarin
Region 8 Program Director
Maria (Lupita) Sanchez
Region 11 Program Director
Maria (Lupita) Sanchez
Region 11 Program Director
- Phone:956-579-4449
- Email:msanchez@familiesespecial.org
Mimi Cisneros
Assessment Admission Coordinator
Mimi Cisneros
Assessment Admission Coordinator
- Phone:210-362-0604
- Email:mcisneros@familiesespecial.org
Melissa Garza
Treatment Director and Quality Assurance
Melissa Garza
Treatment Director and Quality Assurance
- Phone:956-552-4513
- Email:mgarza@familiesespecial.org
Estebanie (Ebbie) Tovias
Foster Home Developer and Adoption Supervisor
Estebanie (Ebbie) Tovias
Foster Home Developer and Adoption Supervisor
- Phone:210-685-1171
- Email:etovias@familiesespecial.org
Naylea Hernandez
Operations Support and Recruitment Coordinator
Naylea Hernandez
Operations Support and Recruitment Coordinator
- Phone:830-470-0427
- Email:nhernandez@familiesespecial.org
Case Management
Esther De La Cerda
Boerne Case Manager
Belinda Martinez
Brownsville Case Manager
Lucero Puente
Brownsville Case Manager
Mayra Arevalo
Laredo Case Manager and Foster Home Developer
